Enterprise Customer Success Manager
Permanent | London | £40,000 - 50000/Per Year | Job No: 1727
Enterprise Customer Success Manager
Are you ready to elevate your career in the immersive technology sector?
We are seeking an Enterprise Customer Success Manager to join a globally recognised leader in immersive environments and shared virtual reality solutions. This is your opportunity to work with award-winning technology that transforms how businesses collaborate, train, and visualise. With a global presence spanning North America, Europe, Australia, and the Middle East, this organisation partners with some of the world’s most renowned brands and institutions across industries, delivering impactful, future-ready solutions.
Why Choose Us?
Join a company at the forefront of immersive technology innovation. You’ll be part of a dynamic and diverse team where creativity meets technical expertise, and where your contributions will directly shape the success of industry-leading projects. Working here means becoming a key player in an organisation that values professional growth, continuous learning, and collaboration.
Our technology solutions are revolutionising industries such as education, construction, and financial services, and our global footprint ensures your work has a meaningful impact. From designing transformative immersive spaces to supporting clients in achieving their goals, every day presents an opportunity to be inspired and make a difference.
What You’ll Do:
- Cultivate strong, long-lasting relationships with enterprise clients across sectors like technology, consulting, and finance
- Develop expertise in our cutting-edge immersive solutions, positioning yourself as a trusted advisor
Identify opportunities to enhance client success, driving software renewals and uncovering new business potential.
Collaborate with internal teams, including product design and marketing, to deliver seamless client experiences.
Represent the company at industry-leading events and trade shows, showcasing groundbreaking solutions to a global audience.
What We’re Looking For:
- Deliver engaging training and onboarding workshops to empower clients to maximise their results
- In-depth experience working in an account management or customer success manager role, ideally within immersive technology (VR/AR) or AV Systems.
- Passion for emerging technology, especially immersive solutions like virtual reality, augmented reality, or audiovisual systems.
- Exceptional communication and presentation skills with a client-first mindset.
- A proactive, problem-solving approach with a desire to thrive in a fast-paced, innovative environment
Why Join Us?
- Career Growth: Be part of a rapidly growing company at the heart of the immersive technology revolution, with opportunities to expand your skills and expertise.
- Global Impact: Work on projects with world-renowned brands, contributing to transformative solutions with a worldwide reach.
- Competitive Benefits: Enjoy a generous salary, performance incentives, and a comprehensive benefits package.
- International Opportunities: Take advantage of international travel to engage with global clients and represent the organisation at premier industry events.
- Flexible Work: Based in London’s vibrant tech hub, the role offers hybrid work arrangements to suit your lifestyle.
- Supportive Culture: Join a passionate and forward-thinking team that values collaboration, innovation, and professional development.
???????This is your chance to become a vital part of an organisation driving the future of immersive technology. Step into a role that not only challenges and excites but also rewards your ambition and expertise
Take the next step in your career and help shape the future—apply now
